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FREQUENTLY ASKED
QUESTIONS

  • Can you describe the taste of sea moss gel?
    Pure sea moss gel (with no infusion) is mild in taste. It has the consistency of jello & the texture of applesauce. Because of the mild flavor sea moss gel is very divsered & can be put it in almost anything without alternating the flavor of what you put it in. Each of the different infusions (Elderberry, Turmeric) will come with their own distinct taste, but all are hardly noticeable in smoothies or flavored beverages.
  • How much sea moss should I use?
    As a dietary supplement, we suggest taken 1-2 tablespoons daily.
  • Does sea moss gel need to be refrigerated?
    Yes. When you receive your sea moss, immediately store in the fridge, it may have become warm during the shipping process. Please don't worry. Sea moss is essentially gelatinous rock and does not age like normal food products. For best results and optimal consistency, refrigerate overnight before opening and keep refrigerated between uses.
  • How long will my sea moss gel stay fresh?
    Sea moss gel (including infused) last 3-4 weeks in the fridge.
  • How long do the sea moss freezer packs last?
    Sea moss can remain frozen for up to 12 months from the date of purchase.
  • Where does your sea moss come from?
    Our sea moss is sustainably sourced from the Caribbean waters of Saint Lucia, where sand and water quality score among the highest in the world.
  • Can I eat sea moss gel by itself?
    We don't recommend it. Sea moss gel is highly concentrated and should be diluted for proper mineral absorption, as well as a pleasant taste. The most popular method of consumption is mixing the gel into smoothies, but you may use any beverage you wish!
  • Is sea moss good for pain?
    Yes! Applied topically and taken internally, sea moss is a great pain reliever. Our infused varieties further enhance the healing benefits.
  • When should I expect to receive my order?
    Orders are generally shipped within 1-3 business days from the date the order is placed. Transit time is determined by the shipping service selected at checkout, and typically ranges between 1 and 3 business days. Next Day and 2nd Day shipping options are also available for faster delivery.
  • What if I have a problem with my order?
    If you are unhappy with your purchase for any reason, please contact us at ajsblossom1@gmail.com within 3 days of receiving your order. Please note that due to the consumable nature of our products, we do not accept returns or exchanges of any kind. We are happy to resolve any issues or concerns with a full replacement or refund, if warranted.
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